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		Comparative Evaluation of Usability Tests  (1998 UPA Conference, panel session)
		Usability Testing & Editing Online Documents: Where's the Connection? (1998 STC Conference, panel session)
		Information development at Rockwell Software Part 1: Organizational Issues and Work Processes (1998 STC Conference, panel session)
		Information development at Rockwell Software Part 2: Standards and Tools & Technology (1998 STC Conference, panel session)
		Adapting Traditional Editing Practices for Online Documentation (1998 STC Conference, panel session)
		Is the Web Really Different from Everything Else? (1998 CHI Conference, panel session)
		Designing Effective Man-Machine Interfaces (1998 Software Connection, April)
		Usability Evaluation Reporting (1997 Common Ground, Vol.7:3)
		Testing the Usability of Software Documentation: A Case Study (1997 Intercom, October)
		Instruction in Online Documentation Production (J.L. Giordano's thesis, 1997)
		Why Web Design is Similar to GUI Design (http://www.useit.com/alertbox/scottbutler.html)

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